Shipping

Shipping Carrier and Shipping Costs

To the Czech Republic (CZ) – Česká pošta: 150 CZK (including VAT)
To EU countries – DHL: 900 CZK + VAT (depending on the country of delivery)
To European countries (outside the EU) – DHL: 900 CZK (excluding VAT)
To other countries outside Europe – DHL: 2,500 CZK (excluding VAT)

Excerpt from the Terms and Conditions

4. Delivery of Goods

4.1 Shipping costs are always specified in the order and the subsequent confirmation issued by the seller, based on the selected delivery method and type.

4.2 The buyer is obligated to accept the goods at the location specified in the order; if they fail to do so, they risk non-delivery of the goods and their return to the seller. In the event of a subsequent request for redelivery by the seller, the buyer acknowledges the recurring shipping costs in the amount of the original price.

4.3 Upon receiving the goods from the carrier, the buyer is obligated to thoroughly inspect the shipment to ensure that neither the packaging nor the goods themselves are damaged. If the buyer refuses to accept the goods, they are obligated to notify the carrier of this fact without delay. If defects are found on the packaging or on the goods themselves, the buyer is not obligated to accept the shipment from the carrier.

4.4 By paying for the goods and accepting them from the carrier, the buyer acquires ownership and all associated obligations. Upon acceptance of the goods by the buyer, the risk of damage to the goods passes to the buyer.

4.5 The goods are delivered to the buyer:

Via the following company(ies): Česká pošta (for CZ) and DHL (for countries outside CZ)
To the address specified by the buyer in the order

4.6 In-store pickup is free of charge.

4.7 The goods are usually handed over to the carrier within 2 business days.

4.8 A buyer who selected in-store pickup as the delivery method when ordering the goods is required to pick up the goods within days. The seller will notify the buyer of the option to pick up the goods in person by sending a message to the email address or by phone call.